Cancellation by Customer ON SITE: You, as a customer, can cancel your order any time if the market produce is not fresh and not good quality. In such a case we will refund any payments already made by you for the order. Your payment will be credited back to your account in Singapore Wet Market. Your refund will be processed once we receive your cancellation request.
Unfortunately, an order cannot be cancelled once the item has been delivered to you. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms and conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Please note that seafood and meat like chicken, beef or pork cannot be returned once delivery is at your doorstep. Only vegetables and fruits can be returned if these are not fresh and good quality.