FOR ONLINE ORDERS:

Important:

  • Buyers must be at home from 2pm to 8pm (subjected to traffic and weather conditions..etc) receive the goods when it is delivered. Otherwise the product will be left outside the house. SGWetmarket will NOT be responsible if the goods are lost as a result.

WET MARKET PRODUCE 

  • Please note that not all products listed in the store are available at all times. Sometimes, the supply does not come in due to bad weather condition or flight delays.
    • Cut-off time for the orders placed (Paid Orders) before 6:00PM for the next working day’s delivery of market produce
    • Any orders placed after 6:00PM, delivery will be for the next working day after tomorrow.
    • The delivery timing will be between 2pm to 8pm. (subjected to traffic and weather conditions..etc)
    • No delivery on every Monday.
  • Delivery charge is $8 for all orders less than the order less than $50
  • Delivery charge is free for all orders above $60
  • If you need emergency delivery, the delivery charge will be $10.00
  • Min. order amount will be more than S$40 and 5 types of items per cart

Areas of delivery:

  • Within Singapore Mainland only.
Exchange of items

Exchanges of items by Customer ON SITE: You, as a customer, can make a request if the market produce is not fresh and not good quality. In such a case, you can email us and we will review the request and subjected to our approval. If the exchange request is approved, we will advise on the customer on how to proceed with the exchange request.
Please note that seafood and meat like chicken, beef or pork cannot be returned once delivery is at your doorstep. Only vegetables and fruits can be returned if these are not fresh and good quality.

Cancellation of orders

Unfortunately, we do not accept change of mind cancellations and for all orders as we will initiate the processing of the order on the same day. Hence, the order cannot be cancelled.  And also, we do not allow cancellations if the order has been delivered.

Changes of delivery timing

Please note that there will be no changes of delivery timing. All our delivery timing is Tuesday to Sunday (Between 2pm to 8pm) subjected to driver's schedule & traffic conditions.

Fraudulent transaction

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms and conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

    Areas of delivery:

    • Within Singapore Mainland only.


    For urgent orders please Whatsapp/call our Hotline: 
    9105 2718 

    For Urgent order, kindly note that there will be additional surcharge of $10 for transport fee. There is also additional surcharge cost for the order items due to stock availability. 

    (Please call between 1:30pm - 7:30pm)

    (Operating Hours: Monday to Friday: 8am to 5pm)