What are the details that I must provide to open an account with Sgwetmarket?

The Customer’s details in your account with us should include the name, address, mobile number and email address. It can also be used for the payment of the online orders.

 

ONLINE ORDERS:

    • Cut-off time for the orders placed (Paid Orders) before 6:00PM for the next working day’s delivery of market produce
    • Any orders placed after 6:00PM, delivery will be for the next working day after tomorrow.
    • The delivery timing will be between 2pm to 8pm. (subjected to traffic and weather conditions..etc)
    • No delivery on Monday.
  • Delivery charge is $8 for all orders less than the order less than $50
  • Delivery charge is $3 for all orders above $50
  • If you need emergency delivery, the delivery charge will be $10.00
  • Min. order amount will be more than S$40 and 5 types of items per cart

CANCELLATION OF ORDERS:

If you need to cancel an order, it should be done three {3} hours before the cut-off time (6:00PM). Kindly inform us through phone +65 9105 2718 before 6:00PM for the cancellation of your orders. Your payment will stay in your account with us. Every time you do online order, the payment will be deducted to your account with us. If you want the status update of your account balance, kindly email us at sgwetmarketorders@gmail.com

WET MARKET PRODUCE DELIVERY

  • Your Online Wet market produce Orders will be confirmed upon checkout and payment has been made. We deliver the market produce to your home (Singapore Mainland only) next working day between 2pm to 8pm. (subjected to traffic and weather conditions..etc)
  • Please note that not all products listed in the store are available at all times. Sometimes, the supply does not come in due to bad weather condition or flight delays.
  • Our Delivery Team will contact you (based on the contact number provided by you) to do the delivery in your doorstep between 2pm to 8pm. (subjected to traffic and weather conditions..etc)

    Days and Time of Delivery:
  • Tuesday to Sunday between 2pm to 8pm. (subjected to traffic and weather conditions..etc)
  • No delivery on Monday.
  • Delivery will be made within the next 2 working days upon confirmation of full payment.

Areas of delivery:

  • Within Singapore Mainland only.

Important:

  • Buyers must be at home from 2pm to 8pm (subjected to traffic and weather conditions..etc) receive the goods when it is delivered. Otherwise the product will be left outside the house. SGWetmarket will NOT be responsible if the goods are lost as a result.
  • If you need to change the delivery date, please inform our delivery Team before 6:00PM.